So my review was delayed by a few weeks, (going to be 3 soon...) partly because the copy of FF13 I had was faulty. The first disk played great and had no issues, but the 2nd and 3rd disks look like someone played hockey with them. So I had to contact the people I bought it from and request an exchange. Sounds like a simple process right? Well it was far from that. I mailed it out 2 weeks ago on Monday, and they got it on Thursday. No email saying they got it, or any status updates of the like.
So I wait till Tuesday and still nothing, so I decide to contact customer support. They claim they didn't get my copy of the game. Despite me telling them that the postal service has documented proof that they got it. Then they say "Well if we did get it, it'll take 2-3 days to process through our receiving department, before it gets forwarded to Exchanges"... then she says they'll send me an email when that happens.
Week goes and Monday rolls around, and I check my email and nothing. Irate I contact customer support yet again to find out what's going on. Ten mins on hold I get the same person I've spoke to the past 2 times (when i had to return, and when they got it), lovely. She tells me there's nothing wrong with my copy of the game, and they can send it back to me at no charge. Why would I want the game that doesn't work back? I sent it to you to get it exchanged /rage. After arguing for 20 more minutes, I finally get them to send me a different copy.
tl;dr
I'll get back to the review as soon as my new copy of the game comes in (hopefully with a working disk 2 and 3).
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